Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. You can always contact us for any return question at and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Įxceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at Please note that returns will need to be sent to the following address: 30 Festival Place, 304, Newstead QLD 4006, Australia If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Note: Valley Vanilla products are only available in Australia and postage is free when you spend $75 or more. When stored in a cool, dry place away from sunlight, your vanilla powder will hold its freshness and flavour for 12 months. It tolerates high heat and imparts a beautiful rounded flavour to your sweets and savouries. This product is best used in cooking and baking application. P.S If you’re unsure or new to using vanilla powder, please get in touch by sending us a message or by following our Instagram page for tips, tutorials and recipes. Let your imagination run wild and create something amazing. Whether you use it to bake, cook or even make your own extracts or syrups, you’ll be astounded by its quality and flavour. The beans have been picked, prepared, dried, then finely ground so that you can enjoy real vanilla all year round. Valley Vanilla Powder is made entirely from whole vanilla beans grown in Far North Queensland.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |